If you were starting over today, what would you do differently? Whatever your answer, start doing it now.

Your ability to negotiate, communicate, influence, and persuade others to do things is absolutely indispensable to everything you accomplish in life. The most effective men and women in every area are those who can quite competently organize the cooperation and assistance of other people toward the accomplishment of important goals and objectives.

Be loyal to your boss, your company, your co-workers. Someone is always listening.

Perhaps the greatest display of self-discipline is persisting when the going gets tough. Persistence is self-discipline in action.

Offer your customers a long-term relationship, then do everything possible to build and maintain it.

The fastest way to improve your relationships is to make others feel important in every way possible.

Above all, you must maintain a positive mental attitude, looking for the good in every situation, and remain determined to be a completely positive person.