The value of a promise is the cost to you of keeping your word.

You keep customers by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships.

A hundred years ago-even 20 or 30 years ago-it was possible, if not always easy, to close major business by calling on and satisfying a key decision-maker. Today, every piece of business entails multiple decisions, and those decisions are virtually never made by the same person. Not only do you have to contend with multiple decisions, but the people who make those decisions may not even work in the same place.

If you want to be successful, find someone who has already done it and do it the same way they did.

If you were offered the opportunity to be TOTALLY happy tomorrow, would you take it? If yes, (and I suspect most of us would say yes) what are you doing TODAY to make tomorrow be a happier day than today?

Working at something you don't care about is the very best way to waste your life.

The more you work, study and develop your ability to contribute more to the lives and well-being of others, the better life you will have in all areas.