Sometimes you can defuse a difficult situation simply by being willing to understand the other person. Often all that people need is to know that someone else cares about how they feel and it attempting to understand their position.
Brian TracyIf you wish to achieve worthwhile things in your personal and career life, you must become a worthwhile person in your own self-development.
Brian TracyDevelop a benovolent world view;look for the good in the people and circumstances around you.
Brian TracyThe biggest enemies we have to overcome on the road to success are not a lack of ability and a lack of opportunity but fears of failure and rejection and the doubts that they trigger.
Brian Tracy