Everybody does the things that top people do occasionally. Top people do these things all of the time.

Express your admiration for the traits, possessions or accomplishments of your customer. Little things mean a lot.

An attitude of positive expectation is the mark of the superior personality.

There are, basically, three kinds of people: the unsuccessful, the temporarily successful, and those who become and remain successful. The difference is character.

You are a potential genius; there is no problem you cannot solve, and no answer you cannot find somewhere.

Any great achievement is preceded by many difficulties and many lessons; great achievements are not possible without them.

If you do not do the thing you fear, the fear controls your life.