Everybody does the things that top people do occasionally. Top people do these things all of the time.

Benchmark your performance against your best competitors. Think how you can beat them next time.

When you are younger, you worry about what people think about you. When you are older, you realize that no one was ever thinking about you at all.

No matter how many personal productivity techniques you master, there will always be more to do than you can ever accomplish in the time you have available to you, no matter how much it is.

Activity equals results. If you want to increase your success, increase your activity. Increase contact with customers. The more people you contact, the higher your sales will be because of the law of probabilities.

To improve your life, be prepared to make new choices and decisions.

Express your admiration for the traits, possessions or accomplishments of your customer. Little things mean a lot.