Offer your customers a long-term relationship, then do everything possible to build and maintain it.

Write while the heat is in you. The write who postpones the recording of his thoughts uses an iron which has cooled to burn a hole with. He cannot inflame the minds of his audience. To achieve something you've never achieved before, you must become someone you've never been before.

I always say there are two things to be successful. The first is decide exactly what you want - set your goals - and then determine how you will achieve them (what skills you will have to learn, what actions will you have to take). And these are totally under your control. These are not dependent upon anyone else.

You become what you think about most of the time.

The quality of your thinking is largely determined by the quantity of the information you have with which to work

An average person who develops the habit of setting clear priorities and getting important tasks completed quickly will run circles around a genius who talks a lot and makes wonderful plans but gets very little done.

When you allow yourself to begin to dream big dreams, creatively abandon the activities that are taking up too much of your time, and focus your inward energies on alleviating your main constraints, you start to feel an incredible sense of power and confidence.