Offer your customers a long-term relationship, then do everything possible to build and maintain it.

Failing to plan means planning to fail. What are your goals?

The people running the business have to be people of good character. They have to have good Internet support. You can't be struggling to get payments. It has to be properly organized. You can only beat that horse of good and easy money so many times before it eventually dies.

Success can lead to complacency, and complacency is the greatest enemy of success.

Your greatest asset is your earning ability. Your greatest resource is your time.

The effective leader recognizes that she is more dependent on her people than they are on her. Walk softly.

The best time to practice mental rehearsal is at night in bed, just before you fall asleep. The last thing you do before you doze off is to imagine yourself performing at your best the following day. You will be amazed at how often the upcoming event or experience happens exactly as you imagined it.