Offer your customers a long-term relationship, then do everything possible to build and maintain it.

Spouses should spend at least one full hour each day talking together about subjects that have nothing to do with their work or business. Children need at least ten minutes of face-to-face contact with their parents each day.

We will always tend to fulfill our own expectation of ourselves.

Remember, you only have to succeed the last time.

The day that you stop learning is the day that you start decreasing your rewards and start suffering from frustration and lower levels of satisfaction.

My favorite word is clarity...clarity...clarity. And the critical clarity is what is the transformation that is going to take place in the customer's life or work when they buy and use your product? And how profound is that? How important is that? You know the old saying, "If you could come up with a cure for cancer you'd be a billionaire by the end of the week" because of that profound result.

Worry is a sustained form of fear caused by indecision