Offer your customers a long-term relationship, then do everything possible to build and maintain it.

The day that you stop learning is the day that you start decreasing your rewards and start suffering from frustration and lower levels of satisfaction.

Persistence is the great measure of individual human character.

Success equals goals; all else is commentary

It is not what you say or hope or wish or intend but only what you do that counts. Your choices tell you unerringly who you really are.

When you begin moving toward excellence, you will find very little competition. You're competing with only 20% of the population.

What one skill, if you developed it, could have the greatest positive impact on your career? This is the key to your future.