Discipline is what you must have to resist the lure of excuses

Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service.

Whatever is expressed is impressed. Whatever you say to yourself, with emotion, generates thoughts, ideas and behaviors consistent with those words.

Whatever you are, always be a good one.

Do one thing at a time. Start the day with a list of things you have to do, and do the most important things first.

The clearer you are about the consequences of your actions and the more intensely you desire to enjoy the consequences that your behaviors may lead to, the more motivated you will be.

Plan your work and work your plan. Decide in advance exactly how you are going to get from where you are to where you want to go.