You keep customers by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships.
Your most vauluable asset can be your willingness to persist longer than anyone else.
IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER.
The greatest enemies of success and happiness are negative emotions of all kinds.
In times of turbulence and rapid change, you must constantly be re-evaluating yourself relative to the new realities.
It's the risk takers that move the human race forward.