Integrity is the most valuable and respected quality of leadership. Always keep your word.

When you want something badly enough, you will develop the confidence and the ability to overcome any obstacle in your way.

Lack of clarity is the number-one time-waster. Always be asking, 'What am I trying to do? How am I trying to do it.

You do not need to be different from who you are. You only need to be more of the person you already are.

Five Great Habits for Better Relationships: acceptance (smile each time), appreciation (say thank you to everyone), admiration (compliment people on their appearance or clothing, etc.), approval (praise immediately, specifically and repeatedly), and attention (be a good listener).

It's astonishing how many business owners are terrified of selling. Salespeople who see the most people a day are the highest paid regardless of the economy.

Refuse to make excuses or blame others. The leader always says, If it's to be, it's up to me.