The most interesting information I can have about a competitor is the cost.

I think that the best training a top manager can be engaged in is management by example.

I mean, when you're a pioneer and you are at the forefront of an offensive, you're going to be the most optimistic person.

The biggest enemy of management is indifference. It's when people don't give a damn

You have to listen to the people who have a negative opinion as well as those who have positive opinion. Just to make sure that you are blending all these opinions in your mind before a decision is made.

We don't know where the markets are going....we have to observe what's going down, see the trends, look at every vibration on the market, prepare the technology and jump when consumers start to think one way or the other

We are facing extreme volatility.