Exceptional people convert life's setbacks into future successes.

What did you learn today? What mistake did you make that taught you something? What did you try hard at today?

...when people already know they're deficient, they have nothing to lose by trying.

Did I win? Did I lose? Those are the wrong questions. The correct question is: Did I make my best effort?” If so, he says, “You may be outscored but you will never lose.

A company that cannot self-correct cannot thrive.

We like to think of our champions and idols as superheroes who were born different from us. We don’t like to think of them as relatively ordinary people who made themselves extraordinary.

What can I learn from this? What will I do next time I'm in this situation?