So much of our society as a whole is gearing us to maximize our salary or bonus. Basically, we just think in terms of money. Or, if not money, then, if you're in academia, it's prestige. It's a different kind of currency. And there's this unmeasured dimension of all jobs, which is whether it's improving the world.
Cathy O'NeilI think there's inherently an issue that models will literally never be able to handle, which is that when somebody comes along with a new way of doing something that's really excellent, the models will not recognize it. They only know how to recognize excellence when they can measure it somehow.
Cathy O'NeilSo much of our society as a whole is gearing us to maximize our salary or bonus. Basically, we just think in terms of money. Or, if not money, then, if you're in academia, it's prestige. It's a different kind of currency. And there's this unmeasured dimension of all jobs, which is whether it's improving the world.
Cathy O'NeilI think what's happened is that the general public has become much more aware of the destructive power of Wall Street.
Cathy O'NeilWhen people are not given an option by some secret scoring system, it's very hard to complain, so they often don't even know that they've been victimized.
Cathy O'NeilWe don't let a car company just throw out a car and start driving it around without checking that the wheels are fastened on. We know that would result in death; but for some reason we have no hesitation at throwing out some algorithms untested and unmonitored even when they're making very important life-and-death decisions.
Cathy O'Neil