We're all learning here; the best listeners will end up the smartest.

It's the same reason why someone has a Web page or why people feel comfortable going on reality TV.

From the consumer point of view, there may be questions about whether you'll have to be an AOL subscriber to get Time magazine, ... That combination of media with the access is one through which you may be able to block access to your competitors' subscribers.

In theory, it makes a lot of sense to combine the two operations, especially on the back end. But merging the two actual portal consumer experiences into a unified site will be a nightmare.

Then they show up at the door and the reality is that they are 5-foot-8, 240 pounds and have not run a mile in years. A background check is not going to help you with that.

Companies need connections to their markets to create long-term loyalty.

Leadership is defined not by the position you hold but by the people who follow you.