There's simply no substitute for experience in terms of aviation safety.

You know, I think when people are in important positions in big organizations, they often get tied up with the minutia of managing money, managing things. They often forget that people deserve to be led.

That's what we're trained to do.

It's amazing what you can learn to get used to.

We have made flying so cheap, I'm afraid we are going to make it cheap at any cost.

People really are our most important resource, and people who don't realize that and choose not to live that way, choose not to lead that way, are paying a price for that in many of our companies, many of our organizations.

I've missed half or two-thirds of my children's lives.