I've missed half or two-thirds of my children's lives.

There's simply no substitute for experience in terms of aviation safety.

People really are our most important resource, and people who don't realize that and choose not to live that way, choose not to lead that way, are paying a price for that in many of our companies, many of our organizations.

With the 2001 terror attacks, airline bankruptcies, pension terminations, loss of pay, changes in work rules — we're all working harder and longer than we used to.

That's what we're trained to do.

My mother was a first-grade teacher, so I credit her with this lifelong intellectual curiosity I have, and love of reading and learning.

Every day we wake up, we have an opportunity to do some good, but there's so much bad that you have to navigate to get to the good.