A formal and orderly conception of the whole is rarely present, perhaps even rarely possible, except to a few men of exceptional genius.

The responsibility of the executive is (1) to create and maintain a sense of purpose and moral code for the organization; (2) to establish systems of formal and informal communication; and (3) to ensure the willingness of people to cooperate.

The executive art is nine-tenths inducing those who have authority to use it in taking pertinent action

A formal and orderly conception of the whole is rarely present, perhaps even rarely possible, except to a few men of exceptional genius.

It is what we think we know that keeps us from learning.

Successful cooperation in or by formal organizations is the abnormal, not the normal, condition.

In a community all acts of individuals and of organizations are directly or indirectly interconnected and interdependent