Many people do not distinguish between something that happens to them and their reaction to it. Yet it isn't the event or situation that holds the emotional charge; it's our beliefs that create our response.
Chip ConleyMaybe its time we get a toolbox that doesnt just count whats easily counted, the tangible in life, but actually counts what we most value, the things that are intangible.
Chip ConleyThe more we ignore our emotions, the more likely they are to wield a powerful influence over us.
Chip ConleyAs leaders, we understand that intangibles are important, but we don't have a clue how to measure them.
Chip ConleyI don't know about you, but I've saved cards that old high school flames wrote me as well as those that employees have written me over the years. The power of genuine, customized appreciation will never lose its value, even in a gloomy economy... in fact, it's probably what we're all thirsty for in this desert of a depression.
Chip Conley