As leaders, we understand that intangibles are important, but we don't have a clue how to measure them.

Great leaders help their people see how they can directly impact the company's objectives and their own personal goals.

When any of us thinks of ourselves as a role model - whether thats as a parent being observed by their kids or a leader under the microscope of their followers - it creates a natural stepping up of how we carry ourselves and what we expect from ourselves.

I don't know about you, but I've saved cards that old high school flames wrote me as well as those that employees have written me over the years. The power of genuine, customized appreciation will never lose its value, even in a gloomy economy... in fact, it's probably what we're all thirsty for in this desert of a depression.

The more we ignore our emotions, the more likely they are to wield a powerful influence over us.

Social scientists have found that the fastest way to feel happiness is to practice gratitude.

Companies and leaders are role models - not just with the business community - but in the broader world.