Feeling good about your life, but not expressing a heartfelt 'thank you,' is like wrapping a gift for someone and never giving it to them.

Conventional wisdom suggests the primary motivator for entrepreneurs is money or wealth creation and, in fact, much of the political debate tends to center around what kind of tax or regulatory policy changes will turn corporate suits into small business adventurers overnight.

Social scientists have found that the fastest way to feel happiness is to practice gratitude.

As leaders, we understand that intangibles are important, but we don't have a clue how to measure them.

Great leaders help their people see how they can directly impact the company's objectives and their own personal goals.

In general, I'm not much into etiquette and am a rule-breaker and rebel by nature.

I do interview senior candidates at the home office or many of our hotel or restaurant General Manager candidates. My two favorite questions are "Tell me about a failure in your career, what you learned from it, and how you've leveraged this lesson" and "All of us are misperceived at one time or another. What's the most common way you're misperceived in the workplace and why?" Both of these questions require a certain amount of self-awareness and a willingness to not give pat, normal answers that we offer experience in interviews.