We rigidify our self-image to portray a certain identity to the world, which is one of the key impediments to authenticity.
Chip ConleyThe more we ignore our emotions, the more likely they are to wield a powerful influence over us.
Chip ConleyYounger people tend to associate happiness more with excitement and the future, while older people tend to associate happiness with peacefulness in the present.
Chip ConleyFeeling good about your life, but not expressing a heartfelt 'thank you,' is like wrapping a gift for someone and never giving it to them.
Chip ConleyI do interview senior candidates at the home office or many of our hotel or restaurant General Manager candidates. My two favorite questions are "Tell me about a failure in your career, what you learned from it, and how you've leveraged this lesson" and "All of us are misperceived at one time or another. What's the most common way you're misperceived in the workplace and why?" Both of these questions require a certain amount of self-awareness and a willingness to not give pat, normal answers that we offer experience in interviews.
Chip Conley