Many people do not distinguish between something that happens to them and their reaction to it. Yet it isn't the event or situation that holds the emotional charge; it's our beliefs that create our response.

In general, I'm not much into etiquette and am a rule-breaker and rebel by nature.

Isn't it ironic that pay, perks, and benefits all cost your company at the bottom line, but authentic recognition, especially when it's most unexpected, costs very little and gives the most impressive return on investment.

Feeling good about your life, but not expressing a heartfelt 'thank you,' is like wrapping a gift for someone and never giving it to them.

I don't know about you, but I've saved cards that old high school flames wrote me as well as those that employees have written me over the years. The power of genuine, customized appreciation will never lose its value, even in a gloomy economy... in fact, it's probably what we're all thirsty for in this desert of a depression.

Companies and leaders are role models - not just with the business community - but in the broader world.

Social scientists have found that the fastest way to feel happiness is to practice gratitude.