I really want to move away from the old model in which you have to rely on people giving $10 after a humanitarian crisis to a newer model where people give money but also their time and their skills, whatever they have, to the causes that are personally meaningful to them well before the crisis moment presents itself.

I went to boarding school Southern, religious, and straight, and I left boarding school not being at all religious and not being straight.

I don't really know what 'community' means. And I never use that word.

People are not good at expressing their frustration. The best way to listen to the customer is through metrics.

I'm the kind of person that needs to think things through. But when I know what I want to do, I really know.

Profit per se is not my motive.

I think there's an important difference between the newspaper and a magazine. I view the role of the magazine as providing the deeper reporting and the thoughtful analysis to help you make sense of why that news is important.