People are not good at expressing their frustration. The best way to listen to the customer is through metrics.

I didn't know anything about Silicon Valley.

Five to 10 years from now, if not sooner, the vast majority of 'The New Republic' readers are likely to be reading it on a tablet.

I went to boarding school Southern, religious, and straight, and I left boarding school not being at all religious and not being straight.

I am a person who feels compelled and then gets immersed.

People are doing amazing things right now on the Web.

As a child I wanted to become an architect.