Like an ant, I will find my way round any obstacle. Like a child, I will persevere with pinpoint focus.

Listening is a discipline. It's all about being present at that moment in time.

Until you take the first step forward, failure remains reassuringly impossible.

The U.S. Army has recently removed the cross from the insignia worn by chaplains. In its place is a sun with its rays, symbolizing the divine in all things.

Listen to people from your heart, as if your life depended on it, and you will find that in turn people will listen to you with all of theirs.

Trust me. If you do not decide where you are heading, and refuse to take the appropriate action, you will end up being shaped into what others would have you become. Then any change will not be made for your benefit but for theirs.

Make sure everyone who works with you or for you, feels the need to tell others about the incredible experience.