Bureaucracies temporarily suspend the Second Law of Thermodynamics. In a bureaucracy, it's easier to make a process more complex than to make it simpler, and easier to create a new burden than kill an old one.
Clay ShirkyIndeed, the best practical reason to think that social media can help bring political change is that both dissidents and governments think they can. All over the world, activists believe in the utility of these tools and take steps to use them accordingly. And the governments they contend with think social media tools are powerful, too, and are willing to harass, arrest, exile, or kill users in response.
Clay ShirkyWith the old economics destroyed, organizational forms perfected for industrial production have to be replaced with structures optimized for digital data. It makes increasingly less sense even to talk about a publishing industry, because the core problem publishing solves โ the incredible difficulty, complexity, and expense of making something available to the public โ has stopped being a problem.
Clay Shirky