Bureaucracies temporarily suspend the Second Law of Thermodynamics. In a bureaucracy, it's easier to make a process more complex than to make it simpler, and easier to create a new burden than kill an old one.
Clay ShirkyWe use the word 'organization' to mean both the state of being organized and the groups that do the organizing.
Clay ShirkyFor most of modern life, our strong talents and desires for group effort have been filtered through relatively rigid institutional structures because of the complexity of managing groups. We haven't had all the groups we've wanted, we've simply had the groups we could afford. The old limits of what unmanaged and unpaid groups can do are no longer in operation.
Clay Shirky