It is possible to think that the Internet will be a net positive for society while admitting that there are significant downsides - after all, it's not a revolution if nobody loses.

The waterfall method amounts to a pledge by all parties not to learn anything while doing the actual work.

There's no such thing as information overload-only filter failure.

A Wikipedia article is a process, not a product.

What you need for a participatory system to work: "a plausible promise, an effective tool, and an acceptable bargain."

The whole, 'Is the internet a good thing or a bad thing'? We're done with that. It's just a thing. How to maximise its civic value, its public good - that's the really big challenge.

If someone around you is multitasking, you pick up distraction like second-hand smoke.