It is possible to think that the Internet will be a net positive for society while admitting that there are significant downsides - after all, it's not a revolution if nobody loses.

Think about spam filters; if email didnt come from someone that someone you know knows, thats an important signal, and one we could embed in the environment; we just dont. I just want the world to be filtered through my social graph.

Communications tools don't get socially interesting until they get technologically boring... It's when a technology becomes normal, then ubiquitous, and finally so pervasive as to be invisible, that the really profound changes happen.

More interesting than thinking about whats possible in 10 years is thinking whats possible now but that no one has built.

When you adopt a tool you adopt the management philosophy embedded in that tool.

Civic participants don't aim to make life better merely for members of the group. They want to improve even the lives of people who never participate.

Society is not just the product of its individual members; it is also the product of its constituent groups.