When you adopt a tool you adopt the management philosophy embedded in that tool.

Knowledge, unlike information, is a human characteristic; there can be information no one knows, but there can't be knowledge no one knows.

It used to be expensive to make things public and cheap to make them private. Now it's expensive to make things private and cheap to make them public.

It's not a revolution if nobody loses

The historic role of the consumer has been nothing more than a giant maw at the end of the mass media's long conveyer belt, the all-absorbing Yin to the mass media's all-producing Yang....In the age of the internet, no one is a passive consumer anymore because everyone is a media outlet.

Communications tools don't get socially interesting until they get technologically boring... It's when a technology becomes normal, then ubiquitous, and finally so pervasive as to be invisible, that the really profound changes happen.

It’s not information overload. It’s filter failure.