When you adopt a tool you adopt the management philosophy embedded in that tool.

It is our misfortune, as a historical generation, to live through the largest expansion in expressive capability in human history, a misfortune because abundance breaks more things than scarcity.

Trying to express implicit and fuzzy relationships in ways that are explicit and sharp doesn't clarify the meaning, it destroys it.

Communications tools don't get socially interesting until they get technologically boring... It's when a technology becomes normal, then ubiquitous, and finally so pervasive as to be invisible, that the really profound changes happen.

When we change the way we communicate, we change society.

[T]he ways in which the information we give off about our selves, in photos and e-mails and MySpace pages and all the rest of it, has dramatically increased our social visibility and made it easier for us to find each other but also to be scrutinized in public.

We are in a world where most American citizens over the age of 12 share things with each other online.