I had one simple idea about telling friends about arts and technology events. People in the community suggested everything else to us, and that's our theme. We're really run by the people who use the site. We just run the infrastructure, and help out with problems.

A lot of publishers have close relationships with people in power. So the press, which used to speak truth to power, doesn't. The big result of that has been the erosion of trust.

I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.

What works on the net works for people in general. The net has very little to do with technology, what matters is how people use the technology.

The country is in some trouble, because the media, which is supposed to provide a check and balance on government, has decided to stop doing that as a collective entity.

We think of Craigslist as a form of Social Media.We provide a simple service that is mostly free and we leave money in the community, instead of taking it away. Shared values, nothing fancy, treating people like we want to be treated. What works on the net works for people in general. The net has very little to do with technology, what matters is how people use the technology.

We don't think of ourselves as do-gooders or altruists. It's just that somehow we're trying our best to be run with some sense of moral compass even in a business environment that is growing.