Don't criticize, condemn or complain. Constantly criticizing, condemning and complaining is what breaks most relationships. Instead of criticizing and condemning, figure out how you can solve the problem together. Instead of focusing on blaming the other person for what they did wrong, focus on how you can avoid the problem next time.
Dale CarnegieWhen we have accepted the worst, we have nothing more to lose. And that automatically means we have everything to gain.
Dale CarnegieIs enthusiasm important in selling? Yes, genuine, heartfelt enthusiasm is one of the most potent factors of success in almost any undertaking.
Dale CarnegieThe very best way in all the world to overcome self-consciousn ess and shyness is to get interested in other people and to think of them and, almost miraculously, your timidity will pass. Do something for other people. Practice deeds of kindness, acts of friendliness, and you'll be surprised to see what happens.
Dale CarnegieIt isnโt what you have or who you are or where you are or what youโre doing that makes you happy or unhappy. Itโs what you think of it. Two people may in the same place doing the same thing, and yet one may be miserable and the other happy. Why? Because of a different mental attitude.
Dale Carnegie