Begin with praise and honest appreciation.

Instead of condemning people, let's try to understand them. Let's try to figure out why they do what they do. That's a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness.

When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.

Our trouble is not ignorance, but inaction.

You can get ahead in the world. But you will have to work, you will have to want tremendously to accomplish something, and then be willing to pay the price. Are you willing?

Look your audience straight in the eyes, and begin to talk as if every one of them owed you money.

Be a good listener. Encourage others to talk about themselves.