Thousands of salespeople are pounding the pavements today, tired, discouraged and underpaid. Why? Because they are always thinking only of what they want. They don't realize that neither you nor I want to buy anything. If we did, we would go out and buy it. But both of us are eternally interested in solving our problems. And if salespeople can show us how their services or merchandise will help us solve our problems, they won't need to sell us. We'll buy. And customers like to feel that they are buying - not being sold.

Today is life-the only life you are sure of. Make the most of today. Get interested in something. Shake yourself awake. Develop a hobby. Let the winds of enthusiasm sweep through you. Live today with gusto.

The resentment that criticism engenders can demoralize employees, family members and friends, and still not correct the situation that has been condemned.

Talk to someone about themselves and they'll listen for hours.

If you want to be happy, set yourself a goal that commands your thoughts, liberates your energy and inspires your hopes. Happiness is within you. It comes from doing some certain thing into which you can put all your thought and energy. If you want to be happy, get enthusiastic about something.

Enthusiasm is that ingredient of vitality mixed with a firm belief in what you are doing that ensures the success of any project you undertake.

If we want to make friends, let's greet people with animation and enthusiasm.