John Wanamaker, founder of the stores that bear his name, once confessed: "I learned thirty years ago that it is foolish to scold. I have enough trouble overcoming my own limitations without fretting over the fact that God has not seen fit to distribute evenly the gift of intelligence.
Dale CarnegieThe chronic kicker, even the most violent critic, will frequently soften and be subdued in the presence of a patient, sympathetic listenerโ a listener who will be silent while the irate fault-finder dilates like a king cobra and spews the poison out of his system.
Dale CarnegieThe value of a smile... It costs nothing, but creates much. It enriches those who receive, without impoverishing those who give. It happens in a flash and the memory of it sometimes lasts forever. None are so rich they can get along without it, and none so poor but are richer for its benefits. It creates happiness in the home, fosters good will in a business, and is the countersign of friends.
Dale CarnegieEvery day I pray. I yield myself to God and the tensions and anxieties go out of me and peace and power come in.
Dale Carnegie