John Wanamaker, founder of the stores that bear his name, once confessed: "I learned thirty years ago that it is foolish to scold. I have enough trouble overcoming my own limitations without fretting over the fact that God has not seen fit to distribute evenly the gift of intelligence.

Forget yourself by becoming interested in others. Do every day a good deed that will put a smile of joy on someone's face.

Suppose you had inherited the same body and temperament and mind that Al Capone had. Suppose you had had his environment and experiences. You would then be precisely what he was. . . . For it is those things - and only those things - that made him what he was. . . . You deserve very little credit for being what you are - and remember, the people who come to you irritated, bigoted, unreasoning, deserve very little discredit for being what they are.

Remember my name and you add to my feeling of importance.

arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.

Flattery is from the teeth out. Sincere appreciation is from the heart out.

Actions speak louder than words, and a smile says, ‘I like you. You make me happy. I am glad to see you.