90% of all management problems are caused by miscommunication.

People rarely succeed unless they have fun in what they are doing.

Self-expression is the dominant necessity of human nature.

Learning is an active process. We learn by doing.. Only knowledge that is used sticks in your mind.

Naturalness is the easiest thing in the world to acquire, if you will forget yourself-forget about the impression you are trying to make.

Practice, practice, practice in speaking before an audience will tend to remove all fear of audiences, just as practice in swimming will lead to confidence and facility in the water. You must learn to speak by speaking.

Actions speak louder than words, and a smile says, ‘I like you. You make me happy. I am glad to see you.