When Theodore Roosevelt was in the White House, he confessed that if he could be right 75 percent of the time, he would reach the highest measure of his expectation. . . . If that was the highest rating that one of the most distinguished men of the twentieth century could hope to obtain, what about you and me?

I can look back at my own life and see where a few words of praise have sharply changed my entire future. Can't you say the same thing about your life?

Learn to love, respect and enjoy other people.

I deal with the obvious. I present, reiterate, and glorify the obvious - because the obvious is what people need to be told.

Be honest, Look for areas where you can admit error and say so. Apologize for your mistakes. It will help disarm your opponents and reduce defensiveness.

You can't win an argument. You can't because if you lose it, you lose it; and if you win it, you lose it.

Criticisms are like homing pigeons. They always return home.