Cash can buy, but it takes enthusiasm to sell.

When dealing with people, let us remember that we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity. ...Any fool can criticize, condemn, and complain - and most fools do. But it takes character and self-control to be understanding and forgiving.

Great speakers are not born, they're trained.

Speakers who talk about what life has taught them never fail to keep the attention of their listeners.

In a Nutshell - Fundamental Techniques In Handling People; Principle 1 - Don't criticize, condemn or complain; Principle 2 - Give honest and sincere appreciation; Principle 3 - Arouse in the other person an eager want.

Don't be afraid to give your best to what seemingly are small jobs.

If we want to make friends, let's greet people with animation and enthusiasm.