Green is a process, not a status. We need to think of 'green' as a verb, not an adjective.

Although traditional incentives such as bonuses or recognition can prod people to better performance, no external motivators can get people to perform at their absolute best. . . .Wherever people gravitate within their work roles, indicates where their real pleasure lies—and that pleasure is itself motivating.

People tend to become more emotionally intelligent as they age and mature.

Empathy represents the foundation skill for all the social competencies important for work.

When we focus on others, our world expands.

The emotional brain is highly attuned to symbolic meanings and to the mode Freud called the 'primary process' - the messages of metaphor, story, myth, the arts.

Feelings are self-justifying, with a set of perceptions and "proofs" all their own.