Fear, in evolution, has a special prominence: perhaps more than any other emotion it is crucial for survival.

But the rational mind usually doesn't decide what emotions we "should" have !

As much as 80% of adult "success" comes from EQ.

I would say that IQ is the strongest predictor of which field you can get into and hold a job in, whether you can be an accountant, lawyer or nurse, for example.

The best leaders don’t know just one style of leadership—they’re skilled at several, and have the flexibility to switch between styles as the circumstances dictate.

The social brain is in its natural habitat when we're talking with someone face-to-face in real time.

Empathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear what people have to say. They listen carefully, picking up on what people are truly concerned about, and respond on the mark.