The near cousin of optimism is hope: knowing the steps needed to get to a goal and having the energy to pursue those steps. It is a primal motivating force, and its absence is paralyzing.
Daniel GolemanCEOs are hired for their intellect and business expertise - and fired for a lack of emotional intelligence.
Daniel GolemanThe amygdala in the emotional center sees and hears everything that occurs to us instantaneously and is the trigger point for the fight or flight response.
Daniel GolemanEducators, long disturbed by schoolchildren's lagging scores in math and reading, are realizing there is a different and more alarming deficiency: emotional literacy. And while laudable efforts are being made to raise academic standards, this new and troubling deficiency is not being addressed in the standard school curriculum. As one Brooklyn teacher put it, the present emphasis in schools suggests that "we care more about how well schoolchildren can read and write than whether they'll be alive next week."
Daniel Goleman