Empathy represents the foundation skill for all the social competencies important for work.

The task of worrying is to come up with positive solutions for life's perils by anticipating dangers before they arise. If we are preoccupied by worries, we have that must less attention to expend on figuring out the answers. Our worries become self-fulfilling prophecies, propelling us toward the very disaster they predict.

The near cousin of optimism is hope: knowing the steps needed to get to a goal and having the energy to pursue those steps. It is a primal motivating force, and its absence is paralyzing.

True compassion means not only feeling another's pain but also being moved to help relieve it.

One way to boost our will power and focus is to manage our distractions instead of letting them manage us.

Positive work environments outperform negative work environments.

When the darkness is seen as a necessary prelude to the creative light, one is less likely to ascribe frustration to personal inadequacy or label it as bad.