Empathy represents the foundation skill for all the social competencies important for work.

IQ and technical skills are important, but emotional intelligence is the sine qua non of leadership.

Well, any effort to maximize your potential and ability is a good thing.

One of the leading theories of why electroconvulsive therapy is effective for most severe depressions is that it causes a loss of short-term memory - patients feel better because they can't remember why they were sad.

Teachers need to be comfortable talking about feelings.

There is perhaps no psychological skill more fundamental than resisting impulse. It is the root of all emotional self-control, since all emotions, by their very nature, lead to one or another impulse to act. The root meaning of the word emotion, remember, is "to move.

But the rational mind usually doesn't decide what emotions we "should" have !