Empathic, emotionally intelligent work environments have a good track record of increasing creativity, improving problem solving and raising productivity.
Daniel GolemanIn a high-IQ job pool, soft skills like discipline, drive and empathy mark those who emerge as outstanding.
Daniel GolemanThe other thing is that if you rely solely on medication to manage depression or anxiety, for example, you have done nothing to train the mind, so that when you come off the medication, you are just as vulnerable to a relapse as though you had never taken the medication.
Daniel GolemanSelf-absorption in all its forms kills empathy, let alone compassion. When we focus on ourselves, our world contracts as our problems and preoccupations loom large. But when we focus on others, our world expands. Our own problems drift to the periphery of the mind and so seem smaller, and we increase our capacity for connection - or compassionate action.
Daniel Goleman