Fear, in evolution, has a special prominence: perhaps more than any other emotion it is crucial for survival.
Daniel GolemanSimple inattention kills empathy, let alone compassion. So the first step in compassion is to notice the other's need. It all begins with the simple act of attention.
Daniel GolemanEmotional intelligence begins to develop in the earliest years. All the small exchanges children have with their parents, teachers, and with each other carry emotional messages.
Daniel GolemanCompanies in the East put a lot more emphasis on human relationships, while those from the West focus on the product, the bottom line. Westerners appear to have more of a need for achievement, while in the East there's more need for affiliation.
Daniel Goleman