Empathic, emotionally intelligent work environments have a good track record of increasing creativity, improving problem solving and raising productivity.

I don't think focus is in itself ever a bad thing. But focus of the wrong kind, or managed poorly, can be.

Worries typically follow such lines, a narrative to oneself that jumps from concern to concern and more often than not includes catastrophizing, imagining some terrible tragedy. Worries are almost always expressed in the mind's ear, not its eye - that is, in words, not images - a fact that has significance for controlling worry.

Women, on average, tend to be more aware of their emotions, show more empathy, and are more adept interpersonally. Men on the other hand, are more self-confident and optimistic, adapt more easily, and handle stress better.

Western business people often don't get the importance of establishing human relationships.

There is zero correlation between IQ and emotional empathy... They're controlled by different parts of the brain.

Whoever has the mind to fight has broken his connection with the universe. If you try to dominate people you are already defeated. We study how to resolve conflict, not how to start it.