It's very easy for trusted companies to mislead naive customers, and life insurance companies are trusted.

Some memories come with a very compelling sense of truth about them. And that happens to be the case even with memories that are not true.

It doesn't take many observations to think you've spotted a trend, and it's probably not a trend at all.

Establish a closing ritual. Know when to stop working. Try to end each work day the same way, too. Straighten up your desk. Back up your computer. Make a list of what you need to do tomorrow.

All of us roughly know what memory is. I mean, memory is sort of the storage of the past. It's the storage of our personal experiences. It's a very big deal.

In strategic decisions, I'd be really concerned about overconfidence.

People talk of the new economy and of reinventing themselves in the workplace, and in that sense most of us are less secure.