I think because of all of the difficulties in Europe with terrorism and stuff, a lot of people ended up going to Portugal. They felt, I think, safer in Portugal.

I think that as the market moves and costs get higher and fares get higher, it always creates opportunity. That's been the cycle over the years.

Those wedgie seats, whatever they call them, those recliners, they're just not competitive anymore. The difference between those and a coach seat isn't that great to be able to warrant charging the amount. You need a little more space for a lie-flat, but not that much more.

When you do consolidation, you get rid of flying and you get rid of routes.

People were desperately trying to fill their seats for the summer. And so prices are really low right now. And so they are kept from raising prices to make up for that difference.

There's just things that are against the law.

People do a better job if they respect the leader of the company. I learned that on my mission - the value of people and how to truly appreciate them.