I think because of all of the difficulties in Europe with terrorism and stuff, a lot of people ended up going to Portugal. They felt, I think, safer in Portugal.

Seat assignment didn't matter if you're flying Dallas to Houston and you did it 38 times a day. People just got on, you didn't sit next to your wife, and it was a 45-minute flight. It didn't matter.

Our people get profit-sharing checks. I got a report the other day that says that 84 percent of our people participate in our stock purchase program, where they can buy stock at a 15 percent discount.

People do a better job if they respect the leader of the company. I learned that on my mission - the value of people and how to truly appreciate them.

I'm always crunching numbers, so my calculator watch is a must.

This is not a business where you can hand off and run by remote control.

Nobody ever thought about having to protect the passengers from the pilots.