There's just things that are against the law.

People were desperately trying to fill their seats for the summer. And so prices are really low right now. And so they are kept from raising prices to make up for that difference.

Never, ever forget that you are a servant.

People do a better job if they respect the leader of the company. I learned that on my mission - the value of people and how to truly appreciate them.

I believe the public's confidence would be increased if the federal government took over the functions of airport security screening for all passengers.

When you can sell [empty seats] at the gate for an upgrade for 500 bucks or 600 bucks... it makes all the sense in the world.

People don't really look forward to flying that much. It's like they want to get to the place, but they don't look forward to the experience.