When you can sell [empty seats] at the gate for an upgrade for 500 bucks or 600 bucks... it makes all the sense in the world.

People who invest in aviation are the biggest suckers in the world.

There's just things that are against the law.

And, of course, customers really need to feel safe and are seeking reassurance when they fly.

I think there's a big market in North America [with travelers] going to Lisbon and connecting over Lisbon.

I think there's new optimism in Brazil. The Olympics went well. Our demand is good. Costs are down. We're back in the black. We're feeling really good about what's going on in Brazil.

Nobody ever thought about having to protect the passengers from the pilots.