When you can sell [empty seats] at the gate for an upgrade for 500 bucks or 600 bucks... it makes all the sense in the world.

Never, ever forget that you are a servant.

I believe the public's confidence would be increased if the federal government took over the functions of airport security screening for all passengers.

There's just things that are against the law.

I think because of all of the difficulties in Europe with terrorism and stuff, a lot of people ended up going to Portugal. They felt, I think, safer in Portugal.

We are just interested in dealing with the people were paying every day. We know federal law allows them to vote in a union at anytime, but we think we can resist that by talking to our own people and giving them enough upside.

If it's torture flying one airline and [yours] is a pleasant experience, it certainly helps your revenue.