Value will always be on top of everyone's lists now, right along with safety.

There's just things that are against the law.

I'm always crunching numbers, so my calculator watch is a must.

I think because of all of the difficulties in Europe with terrorism and stuff, a lot of people ended up going to Portugal. They felt, I think, safer in Portugal.

And, of course, customers really need to feel safe and are seeking reassurance when they fly.

Those wedgie seats, whatever they call them, those recliners, they're just not competitive anymore. The difference between those and a coach seat isn't that great to be able to warrant charging the amount. You need a little more space for a lie-flat, but not that much more.

Fares are higher [and] people don't travel as much. If they don't do that, it doesn't have the trickle down effect into the economy and the other sectors.