A lot of airlines have come and gone.

This is not a business where you can hand off and run by remote control.

It's so important to experience what your customers are experiencing and listen to their suggestions.

Those wedgie seats, whatever they call them, those recliners, they're just not competitive anymore. The difference between those and a coach seat isn't that great to be able to warrant charging the amount. You need a little more space for a lie-flat, but not that much more.

We are just interested in dealing with the people were paying every day. We know federal law allows them to vote in a union at anytime, but we think we can resist that by talking to our own people and giving them enough upside.

People who invest in aviation are the biggest suckers in the world.

When you do consolidation, you get rid of flying and you get rid of routes.