A lot of airlines have come and gone.

People were desperately trying to fill their seats for the summer. And so prices are really low right now. And so they are kept from raising prices to make up for that difference.

If it's torture flying one airline and [yours] is a pleasant experience, it certainly helps your revenue.

People do a better job if they respect the leader of the company. I learned that on my mission - the value of people and how to truly appreciate them.

Fares are higher [and] people don't travel as much. If they don't do that, it doesn't have the trickle down effect into the economy and the other sectors.

Our people get profit-sharing checks. I got a report the other day that says that 84 percent of our people participate in our stock purchase program, where they can buy stock at a 15 percent discount.

You can't charge for anything in Brazil.