A lot of airlines have come and gone.

One of the constraints on the U.S. business is the pilot shortage. There's not an abundance of pilots. There may be an abundance of cheap fuel and airplanes. There probably isn't an abundance of gates at popular airports, either.

And, of course, customers really need to feel safe and are seeking reassurance when they fly.

Fares are higher [and] people don't travel as much. If they don't do that, it doesn't have the trickle down effect into the economy and the other sectors.

I really see low-fare carriers, quality low-fare carriers anyway, continuing to become more and more popular.

I think there's a big market in North America [with travelers] going to Lisbon and connecting over Lisbon.

People do a better job if they respect the leader of the company. I learned that on my mission - the value of people and how to truly appreciate them.