We tried to set up a company that patterned ourselves after Southwest in all the fun, the spirit, the great people, the smile, the efficiency side of it, but we've added some extras that people aren't used to finding on Southwest.

I believe the public's confidence would be increased if the federal government took over the functions of airport security screening for all passengers.

Just keep thinking about the good side of ADD - the creativity and the originality it can stimulate.

The Blackberry is really essential for keeping up on my emails when I'm out of the office, which is a lot.

I think because of all of the difficulties in Europe with terrorism and stuff, a lot of people ended up going to Portugal. They felt, I think, safer in Portugal.

I think there's a big market in North America [with travelers] going to Lisbon and connecting over Lisbon.

Those wedgie seats, whatever they call them, those recliners, they're just not competitive anymore. The difference between those and a coach seat isn't that great to be able to warrant charging the amount. You need a little more space for a lie-flat, but not that much more.